Pretending to be victim of CSAM does not get you off the hook for crypto scams.

pullpush-actual

I just closed a 5th ticket from the same person trying out different stories to see if he can come up with a tale that will get us to remove his crypto content.

Just a reminder:

Any post about cryptocurrencies disqualifies you from removal. Doesn't matter if it is positive or negative. Crypto market is big enough to short-and-distort as well as pump-and-dump scams. It doesn't matter that it is a single comment, people handling tickets do not have the time to investigate if you got five bucks to make the room look full or not.
No, we will not remove non-crypto comments, since that removes context of your crypto comments.
Pullpush is a text-only API; as such if you are a genuine victim of CSAM and you had the images removed from Reddit or any other place like imgur, all we will have is a dead link.
If you do fall under this policy your better bet will be to submit a limited request for removal of a single topic or comment (unless that topic or comment is about crypto)

Wolves2111

pullpush-actual I was told if I constantly submit tickets I’ll be banned. If I submit a 3rd ticket, this time for a limited removal request as you suggested, will that be perceived as abusing the system and get me banned?

fadfog797

pullpush-actual
This is very vague and ambiguous.
Why make it so to not protect the interests of the account holder on the matter such as the user in this thread chain @plsremoveit?

plsremoveit

Why not remove everything which isn't crypto related? Just keep the crypto posts and comments and remove anything which is completely unrelated.

pullpush-actual

plsremoveit This has been addressed in the explanation above, please read it.

oddtiming

Hi,

I just got another ticket closed after being accused of being a crypto shill. I am not, and I am happy to provide any proof of that, but it seems like there is no process available to dispute such accusations, so I guess I now have to resort to the last bulletpoint.

You mentioned the following:

If you do fall under this policy your better bet will be to submit a limited request for removal of a single topic or comment (unless that topic or comment is about crypto)

After some back and forth, I understood that the accusations came from my interacting with an ad for a game called "Crypto Miner" some time last week. According to the site's policy, these comments have to stay up, and I am okay with that, but I figured I could still get everything else removed.

In my last ticket, I've been directed to the last bullet point of this very post, but I fail to understand what "a single topic" might look like.

So after reading this, I answered the following in my ticket: "I am more than happy to submit a separate ticket for every comment, but I feel like we'd like each other a lot less by the time I'm done."

To which the reviewer replied: "stop taking the piss or I'll ban your account", and closed my ticket once more.

Given that I am not taking the piss, but that I seem to fail to convince the reviewer of that as well, I am trying to get answers here.

I have had a reddit account for a long time, I don't think there is a single, or even a dozen topics that would cover my comments history. What should I do, if I can't submit a separate ticket for every other comment? Am I expected* to try and group all of my comments into logical topics until all the comments are done? That doesn't sound right.

I am honestly at my wit's end, since every time I try to get the necessary info, my ticket gets closed, and now with a ban threat I feel doomed either way.

pullpush-actual

oddtiming So after reading this, I answered the following in my ticket: "I am more than happy to submit a separate ticket for every comment, but I feel like we'd like each other a lot less by the time I'm done."

I understand that this is probably the first time you were told that you can't have something in your life. My kid also does that - "Maybe it will work tomorrow? Or maybe if dad's in a happy mood? Or maybe if I nag really hard?"

Since I hope you have better reasoning capabilities that a small kid, I will make a multiple choice answer for you:

You are told that on the balance of probabilities the reason you were replying to a crypto advertisement is because you got a material advantage in return. The mature reply is:

Call them stupid and their opinion irrelevant. Then ask them again.
Write a paragraph on how special you are and how rules do not apply to you.
Show them how stupid they are by saying that you will abuse the framework given to get the cake.
Understand their point, even if you do not agree. Then work within the framework provided, if any, to get at least a slice of the cake, even if you probably are not going to get the whole thing.

plsremoveit

Same. I might have said like one thing about bitcoin and now I can't remove my account.

oddtiming

I mean, like I told them after my first ticket got closed, I can definitely get behind the mission statement, and I do think that posts and accounts pertaining to crypto should be banned. However, when a single mention of crypto, or even a single comment in a crypto-adjacent thread is enough to deem an 11 year old account as "a crypto account," the policy seems too obtuse to fit in with the mission statement. At least I personally fail to reconciliate the two.

Wolves2111

pullpush-actual

Why be unbelievably condescending like this? The ticket responses I received were really rude for no reason also. We’re all dealing with this issue and it’s not unreasonable to call out this policy as being problematic. My first ticket was denied and admin stated:

“you used this account(s) to promote one or more cryptocurrencies”

No, actually, I didn’t. But ok. No option to reply, and since people IRL are using pullpush to directly target me, I opened another ticket to try and explain or get more info.

Admin: “ Opening new tickets constantly will lead to permanent ban.”

What other option did I have? At least the second response gave me this forum so I could better understand this bizarre policy.

Being nice is literally the bare minimum in life and I can’t understand why you or others are being incredibly shitty towards people over this policy. Was an admin personally victimized by a crypto scam or something?

In the meantime I’ll continue to deal with bullying and harassment both IRL, because of pullpush, and now on this site too. Ironic honestly

pullpush-actual

Wolves2111

If you do fall under this policy your better bet will be to submit a limited request for removal of a single topic or comment (unless that topic or comment is about crypto)

Or at least that applies to anyone reading it (with a reasonable guideline to limit it to around a dozen most-privacy impacting comments/topics). As to both both of you, you are banned. I can't fathom why you would think starting shit on a post meant to explain and guide you into making a correct request was a good idea, but 🤷

eventiming

[ Admin edit: 2000 words essay by oddtiming on how he isn't a crypto scammer ]

pullpush-actual

Dude. I want you to take deep breaths. Clear your mind. I want your brain to be switched on for the next paragraph.

You are banned, nothing you say at this point will make any difference whatsoever.

Please read the above three times aloud.

Since you keep on writing indignant essays on how you are not a crypto scammer, I feel like I owe you an explanation of how you got yourself in that pickle.

Your brain simply cannot process no for an answer. You read "If you do fall under this policy your better bet will be to submit a limited request for removal of a single topic or comment (unless that topic or comment is about crypto)", but the singular form of "single topic or comment" did not fit what you wanted (in your 2000 word essay you even ask yourself what does this mean as if the sentence wasn't in English) so your head warped it into "submit a separate ticket for every comment" to make it more palatable to your agenda.

I'm sorry to say but you are not the main character and you cannot have a pony. If it is any consolation, neither my employees or myself called you a crypto scammer. This is another thing that your brain latched onto simply because I wrote down this policy using that person as an example. This broad policy is the only thing that a non-crypto-familiar employee that needs to do 15 tickets in an hour can do.

Oh, and if you really talked with a crypto ad on reddit, without getting paid for it, you should have asked them in dms for free swag at least. Just a life-pro-tip.

DecoDecoMan

fadfog797 I agree. I myself have said nothing but negative and oppositional things about crypto. I have most certainly not commented upon or been connected to any crypto scams. @pullpush-actual your policy is completely ridiculous and ineffective at dealing with the issue of crypto scammers. I question why you've even taken it upon yourselves to "provide transparency towards crypto-marketing". It's not like you're doing a particularly good job of it. At the very least, do a better job at detecting whether someone is a crypto-marketer because just one mere mention of crypto being enough to declare an account "a crypto-marker" is complete nonsense. You are most certainly not providing transparency to crypto-marketing if you're sitting around refusing to delete the data of normal people who had made the horrible mistake of talking about crypto at some point, whether negatively or positively.

If this policy is the only thing an employee can do, then don't do it since it is obviously a horrible policy that hurts far more people who aren't crypto-scammers than actual crypto-scammers. It's not like people who do crypto-scams care about whether you can see their messages or not; especially if they're using bots. I don't see why PullPush is the place for "exposing" crypto-scammers.

pullpush-actual

DecoDecoMan

If you are trying to make a policy suggestion, your tone isn't exactly helpful. What is it with European people? 80% of whining comes from them and not from more numerous USA requests.

Usually with a tone like you are owed something. I know you get money from the state if your lazy ass can't find a job, but you aren't in Kansas anymore, we owe you exactly nothing.

DecoDecoMan

pullpush-actual

I'm neither European nor American and I don't think I'm "owed" anything. But I have penchant for telling the truth and the truth is that this is a bad policy. The truth is the truth irrespective of how it is said. Ultimately, the policy sucks and is completely unnecessary as well as fails to do its job. Similarly, it's not clear why the company has elected to make this its job. There isn't much else to be said but that and a recognition that this inability to handle critique or make good policy isn't going to bode well once you inevitably deal with the same problems Pushshift dealt with. Assuming reddit as a whole doesn't implode itself before that. As much as you might dislike or be taken aback by the tone, consider this a friendly concern.

hellnnmith

Hi,

I think you are dealing with someone repeatedly trying to get their crypto related content removed by changing their story. Since your policy clearly states that any post about cryptocurrencies positive or negative disqualifies the content from removal simply reiterate that no further removal requests related to crypto will be entertained. It is also helpful to remind them that non crypto comments would not be removed if they provide context to crypto related discussions.

Thanks

pullpush-actual

hellnnmith

Yeah. The problem is communicating current policy (that they can still remove single posts that are actually problematic to their privacy) without engaging with the man-children.

Usual next step after you tell them the above is them spamming the ticket system with a separate request for every single comment.

If it was me personally doing the replies we would probably switch to "crypto post = ban and no reply" but people working the tickets have angelic patience 😃

dzaw95

CSIM? Crypto scams? I recently requested my data be deleted and was forwarded to this page. It’s a little rich to accuse anyone participating in any crypto community or leaving a single comment regarding the subject as “scammers.” This comes of extremely condescending and somewhat insulting.

To anyone reading this that resides or is a citizen of the EU. Don’t let this person gas light you. Your rights are protected and they are legally required to remove your information.

dzaw95

Relevant authorities to file a complaint to:

Austria: Datenschutzbehörde

Belgium: Autorité de protection des données / Gegevensbeschermingsautoriteit

Bulgaria: Commission for Personal Data Protection

Croatia: Croatian Personal Data Protection Agency

Cyprus: Office of the Commissioner for Personal Data Protection

Czech Republic: The Office for Personal Data Protection

Denmark: Danish Data Protection Agency

Estonia: Estonian Data Protection Inspectorate

Finland: Office of the Data Protection Ombudsman

France: Commission nationale de l’informatique et des libertés (CNIL)

Germany: Federal Commissioner for Data Protection and Freedom of Information

Greece: Hellenic Data Protection Authority

Hungary: National Authority for Data Protection and Freedom of Information

Iceland: Icelandic Data Protection Authority

Ireland: Data Protection Commission

Italy: Garante per la protezione dei dati personali

Latvia: Data State Inspectorate

Lithuania: State Data Protection Inspectorate

Luxembourg: National Commission for Data Protection

Malta: Office of the Information and Data Protection Commissioner

Netherlands: Autoriteit Persoonsgegevens

Poland: Personal Data Protection Office / Urząd Ochrony Daty Osobowych

Portugal: Comissão Nacional de Proteção de Dados

Romania: National Supervisory Authority for Personal Data Processing

Slovakia: Office for Personal Data Protection of the Slovak Republic

Slovenia: Information Commissioner

Spain: Agencia Española de Protección de Datos

Sweden: Swedish Authority for Privacy Protection

Liechtenstein: Data Protection Office

Norway: Norwegian Data Protection Authority

Switzerland: Federal Data Protection and Information Commissioner (FDPIC)